Shipping policy

📦 Shipping Policy

Last updated : 2025/07/10 (UTC+8 Beijing Time)

Thank you for shopping with us! We are committed to providing safe, fast, and efficient shipping services worldwide. Please carefully read our shipping policy before placing your order:

🚚 1、Shipping Methods & Delivery Time

Shipping Method  Handling Time  Delivery Time 
Standard Shipping  1-3 business days  7-20 business days 

⚠️ Important Notice

  • Delivery times are estimates and subject to customs delays, peak season congestion, or unforeseen factors such as weather or natural disasters.

🌍 2、Shipping Coverage

We ship to most countries and regions globally. If your location is outside our shipping coverage, we will promptly notify you and cancel your order.

💰 3、Shipping Fees

Shipping fees vary depending on the weight of the product, shipping method, and destination. Exact shipping fees will be displayed at checkout.

📥 4、Order Tracking

Once your order ships, we will provide a tracking number via email, allowing you to track your shipment in real-time.

📅 5、Order Processing Time

  • Orders typically ship within 1-3 business days after successful payment.

  • If there is a delay due to stock shortages or special circumstances, we will notify you via email promptly.

🚨 6、Customs, Duties & Taxes

  • International orders may incur additional customs duties, import taxes, or other fees determined by your destination country, which shall be borne by the customer.

  • Customers refusing to pay customs fees resulting in the return or disposal of the product bear all associated costs.

❗️ 7、Shipping Risks & Responsibilities

  • We will securely package your products, but we cannot fully control potential damages or losses during international shipping. Please inspect your package upon receipt.

  • If damages are found, contact us within 24 hours and provide clear photo or video evidence. We will assist you in the claim process.

🚫 8、Shipping Exceptions

Free shipping or regular shipping services are not applicable in the following scenarios:

  • Pre-sale or customized products.
  • Delivery addresses located in remote areas unreachable by couriers.
  • Incorrect or incomplete shipping addresses provided by customers.

📞 9、Contact Information

For any inquiries about shipping, please contact us promptly:

  • 📧 Email : dsmodelcustoms@gmail.com
  • 📞 Phone : +1 3155751136,+86 18931269181

📖 10、Final Interpretation

My Store reserves the final right of interpretation of this shipping policy. If there is any discrepancy between languages, the Chinese version shall prevail.

🎉 Thank you for your support and understanding. Happy shopping!